This Privacy Policy applies to Aquilaws (hereinafter “the Company”).
1.1. The Company will open a trading account for the Client upon receiving the required identification documents and approval of this Agreement by the Client.
1.2. Access to the Client’s account by the Client will be in accordance with the Terms and Conditions of this Agreement.
By signing this Agreement, the Client is entitled to apply for access codes, within the Company’s electronic systems, to be able to give orders for the purchase or sale of Financial Instruments with the Company, through a compatible Personal Computer of the Client, connected to the Internet. The Client acknowledges and understands that the Company reserves the right, at its discretion, to terminate the Client’s access to the Company’s electronic systems or part of them in order to ensure the effective and efficient operation of its systems and protect the interests of all its Clients and its own. In such cases, the Company may close any or all trading accounts of the Client under.
The Client agrees and states that he will keep the access codes in a safe place and not reveal them to any other person. He will not proceed and avoid proceeding in any action that could probably allow the irregular or unauthorized access to or use of the Electronic System.
The Client agrees not to use the platform in an abusive way by lag trading and/or usage of server latency, price manipulation, time manipulation, and similar practices. In such a case, the Company will reverse all related Client’s trades and close any or all trading accounts of the Client.
The Client will make all necessary efforts to keep his access codes secret and known only to him. Also, the Client will be liable for all orders given through and under his access codes, and any such orders received by the Company will be considered as received by the Client. In cases where a third person is assigned as an authorized representative to act on behalf of the Client, the Client will be responsible for all orders given through and under the representative’s access codes.
The Client undertakes to notify the Company immediately if it comes to his attention that his access codes are being used unauthorized.
The Client acknowledges that the Company will not take action based on orders transmitted to the Company using electronic means other than those orders transmitted to the Company using the predetermined electronic means.
The Client agrees to use software programs developed by third parties, including but not limited to the generality of those mentioned above, browser software that supports Data Security Protocols compatible with protocols used by the Company. Moreover, the Client agrees to follow the access procedure (Login) of the Company for Electronic Services that support such protocols.
The Client acknowledges that the Company bears no responsibility if unauthorized third persons have access to information, including electronic addresses, electronic communication, and personal data, when the above are transmitted between the Client and the Company or any other party, using the Internet or other network communication facilities, telephone, or any other electronic means.
The Company is not an Internet Service Provider nor is responsible for any electricity failures that prevent the use of the system and cannot be responsible for not fulfilling any obligations under this Agreement because of the internet connection or electricity failures. In the case of such electricity/communication/Internet failures, and if the Client wishes to execute a position, then he must telephone our operators on the phone line and give a verbal instruction. The Company reserves the right to decline any verbal instruction in cases where its telephone recording system is not operational or in cases where the Company is not satisfied with the caller’s/Client’s identity or in cases where the transaction is complicated and reserves the right to ask the Client to give instructions by other means.
The Client acknowledges that the Company bears no responsibility for any loss of the Client due to inability of the Client to access the Company’s Trading Platform if this inability was (1) a result of the Client’s failure to keep the Trading Platform software provided to the Client up to date with all necessary updates and upgrades, (2) caused by any other mechanical, software, computer, telecommunications or other electronic systems failure in the control of the Client or the Company.
The Company is responsible for keeping its Trading Platform, and other electronic system used with the latest updates and upgrades originated from the relevant software/hardware provider and performing any necessary restarts of the Company’s Servers which are either under the Company’s control or not, in order to ensure the efficient and effective operation of its electronic system. These actions may cause any electronic system, including the Company’s Trading Platform being inaccessible by the Client for a period of time. The Client acknowledges that the Company bears no responsibility for any loss of the Clients caused due to the actions described herein or any other maintains action.
3.1. The Company will, in certain circumstances, accept instructions, by telephone or in person, provided that the Company is satisfied, at its full discretion, of the caller’s/Client’s identity and clarity of instructions. In case of an Order received by the Company in any means other than through the electronic Trading Platform, the Order will be transmitted by the Company to the electronic Trading Platform and processed as if it was received through the electronic Trading Platform.
The Company reserves the right, at its discretion, to confirm in any manner the instruction and/or Orders and/or communications sent through the Communication System. The Client accepts the risk of misinterpretation and/or mistakes in the instructions and/or Orders sent through the Communication System, regardless of how they have been caused, including technical and/or mechanical damage.
The Client has the right to authorize a third person to give instructions and/or orders to the Company or to handle any other matters related to this Agreement, provided that the Client has notified the Company in writing, of exercising such a right and that this person is approved by the Company fulfilling all of Company’s specifications for this. Unless the Company receives a written notification from the Client for the termination of the said person’s authorization, the Company will continue accepting instructions and/or orders given by this person on behalf of the Client, and the Client will recognize such orders as valid and committing. The abovewritten notification for the termination of the authorization to a third party has to be received by the Company with at least 2 days’ notice.
Once the Client’s instructions or Orders are given to the Company, they cannot be revoked. Only in exceptional circumstances, the Company may allow the Client to revoke or amend the relevant instruction or Order. The Company has the right to proceed to a partial execution of the Client’s Orders.
3.2. The transaction (opening or closing a position) is executed at the “BID” (Buy)/“ASK” (Sell) prices offered to the Client. The Client chooses a desirable operation and makes a request to receive a transaction confirmation by the Company. The transaction is executed at the prices the Client can see on the screen. Due to the high volatility of the markets during the confirmation process, the price may change, and the Company has the right to offer the Client a new price. In the event the Company offers the Client a new price, the Client can either accept the new price and execute the transaction or refuse the new price, thus cancel the execution of the transaction.
3.3. The Client, using electronic access, can give only the following orders of trading character:
Any other orders are unavailable and are automatically rejected. The confirmed open or closed position cannot be canceled by the Client. Orders can be placed, executed, changed, or removed only within the operating (trading) time and shall remain effective through the next trading session. The Client’s Order shall be valid in accordance with the type and time of the given Order, as specified. If the time of validity of the order is not specified, it shall be valid for an indefinite period. The Status of the orders is always shown in the Client’s online Trading Platform. In the event that access to the online Trading Platform is not possible, then Clients may contact the Company by telephone and request the status of any of their pending orders.
The Company has the right to refuse the Client in the execution of transactions through the telephone line if the actions of the Client are not clear and do not include the following operations: opening position, closing position, changing, or removing orders.
In case of force-majeure, the Company shall not bear the responsibility to any harm or any form which shall be caused to the Client in the event that such harm is the result of a force majeure also known as an outside event which is not in the control of the Company which influences Trading. The Company shall not bear any responsibility for any delay in communications and/or failure on the Internet, including, without limitation, computer crashes or any other technical failure, whether caused by the telephone companies and various telecommunication lines, the Company’s computers or the Customer’s Computers, hacker attacks and other illegal actions against the Server of the Company and also a suspension of trade in the financial markets concerning Financial Instruments of the Company, the Company may suspend, freeze or close the Client positions and request the revision of the executed transactions.
4.1. The Client declares that his communication with this Agreement does not conflict with any laws or regulations that are against him, and that he is obliged to fulfill any duty that comes from using the system. The Client is the sole responsible person for all the trading deals performed in his account, including all deposits and withdrawals, and he is the only one responsible for the safety of his login and password.
4.2. The trading services that are offered through the website are only suitable for those who are aware of the risk of trading in the capital markets in general and in the currency market specifically. The incorrect use of financial leverage systems runs the risk of losing all the capital deposited in a short period of time.
4.3. The Client declares that he has knowledge of the trading system, including the opening and closing of deals.
4.4. A Client who is not familiar with the trading system is advised not to enter a trade unless he receives guidance from the Company’s representatives.
5.1. There is no advisory at the Company’s website or any other source regarding advice for or against currency trading.
5.2. The Company does not offer any advisory regarding Taxation.
5.3. The Company will not be responsible for any faults, mistakes, or trespasses regarding losses or expenses incurred, that may affect the Client or any third party as a result of counting upon the information or using the information that was given to the Client by the Company or by any other person.
6.1. The order used to limit the loss is the stop-loss order, and it is a solution for suspending the deal that is causing loss of the value to the Client’s equity. The Company advises this order usage in order to gain control over the potential loss of every deal. As shown clearly in certain market conditions, there is no certainty that the limitation of stop-loss order is to be executed with the requested rate, or not at all.
6.2. The maximum loss of the Client will not exceed the funds in his account.
6.3. The Company has a clear guideline to Margin Requirements:
6.3.1. A customer must have a sufficient margin that must be maintained in order to open or close a position; the Company has the right to close any trade when Margin requirements are not met.
6.3.2. The Company has the ability to change any margin requirement at their choosing.
7.1. The Client can, at any time, browse through the reports regarding his ongoing trade through connection to the trading platform.
7.2. The Company does not send printed reports to its Clients. Upon the Client’s request, a report of ongoing deals and the financial status of his account will be given out; this request can be made digitally.
8.1. All trades taken by the Clients are their own responsibility. The Company is not responsible for any damage, result, ban, loss, or debt that can occur to the Client directly or indirectly from this Agreement.
8.2. The Client declares that it’s known to him that trading currency pairs and other financial instruments are high-risk deals. High leverage can quickly affect the result of a deal.
8.3. The Client declares that he has read and understood all the details that are attached to this Agreement.
9.1. The amounts of any deposits or withdrawals will be stated as a Balance transaction in the account history.
9.2. Payments will be delivered to the Client upon request, which is consistent with the details and conditions in this Agreement.
9.3. The Client declares and confirms that the Company can deduct from his account all the taxes or fees, including tax source fees, that are due according to regulations, and he will have no claims against the Company.
9.4. All Clients that use credit card transactions have a limit to 1 card per account.
10.1. Regarding a multi-owner account, according to the power of attorney that is used by the Company, all the owners are held responsible for their account. Any notification given out from the Company to one of the owners will be regarded as notification to all owners of the account. Any orders given out by one of the owners to the Company will be regarded as an order by all owners of one account, if there are several order sequences, the last order will be regarded as the one that should be followed.
11.1. The Company supersedes the expiration of an Agreement action at any time upon notifying the Client and is executed right away.
11.2. When closing or terminating the Agreement from any party, either the Client or the Company will be obliged to close all open deals immediately after terminating this Agreement, or even prior, according to the Company’s requirement.
11.3. Starting from the date of terminating the Agreement, the Client is not allowed or able to open new deals or execute financial orders, without the approval of the Company.
12.1. This Agreement and its schedule-appendix supersede all the communications between the parties.
12.2. There will be no expiration date or cancellation for any change in this Agreement that will take place unless there is a written stamped letter between the parties.
12.3. The Client is not entitled to forward or delete this Agreement, including debit or credit to any third party.
12.4. The introduction of this Agreement is an integral part of it.
12.5. The Agreement is written in paragraphs and titles and subtitles are there for offering the reading facility, and it’s not allowed to be used for commentary reasons.
12.6. This Agreement is only for adults 18+ yrs.
12.7. The Client has to approve receiving messages and announcements, including advertising material, from the Company regarding the communication sent to the Company.
12.8. The diagrams that are shown at Company’s books are considered right and affirm everything that is included in them.
13.1. These Terms and Conditions apply to all bonus promotions referenced or listed on aquilaws.com, affiliated sites, or distributed in any and all forms of electronic communication.
13.2. Bonus will only be applied to one account and cannot be transferred between accounts.
13.3. The Client must trade a minimum trading volume of the bonus amount divided by 4 (four) in order to withdraw bonus funds.
13.4. If the requirement is not fulfilled within 60 days (44 market days) from the deposit date, the bonus amount will be withdrawn out of the Client’s account. If this should cause a margin call, the Company will wait for the Client to either deposit additional funds or close all of his/her positions.
13.5. For example: if an account is funded with $1000 and received a bonus of $200, a trading volume of 50 lots (200/4) has to be done in order to withdraw bonus funds and profits.
13.6. Bonus deposits are not pro-rated, and trading volume requirements must be met to redeem the entire bonus and profits amount posted before eligibility of withdrawal. For example, if you received a bonus of $200 on a $1000 deposit, you must trade a total of 50 standards lot to redeem the bonus amount.
13.7. The bonus and profits can only be withdrawn once the minimum trading requirements outlined above have been met. By accepting the deposit bonus, the Clients may NOT withdraw the trading profit funds at any time and nor the bonus funds they received until minimum trading requirements have been met. The Client may also withdraw the funds they deposited at any time, but not the trading profit funds and bonus until minimum trading requirements have been met.
13.8. By accepting the deposit bonus, the Clients agree to these Terms and Conditions. The Company maintains the right to change the terms of the bonus policy at any time. Prior notice will be given to the Clients via posting on the website or e-mail. The Company will not be held responsible for the failure of the Client to regularly review and confirm posted Terms and Conditions.
13.9. The trading volume will only be calculated on FX products.
13.10. All bonuses received will receive no more than 100:1 leverage on the trading accounts.
The Company finance department supervises every withdrawal request submitted. We will process withdrawals within the first 30 days of an account being opened, although special requests may be considered. Please e-mail [email protected] with such requests.
To be eligible to make a withdrawal, you must first supply full compliance documentation (Passport copy, valid utility bill, and, in some cases, a copy of the credit card used to make the deposits). The minimum withdrawal amount is $50 by credit card or its equivalent in your chosen fiat currency. There is no fee for withdrawal by credit card.
When a refund request is submitted, the Company may take up to 3 business days to process the request. When your application is approved, you may need to wait for additional 5 to 7 days before seeing the funds in your account, depending on the bank the Client is working with.
Note: In case the Client has received a credit bonus and wishes to make any withdrawal, the Client must first trade the specified volume as required by the “Bonuses” stipulation (see section 12 above). If the Client has failed to trade at the required volume, his withdrawal may be canceled.
For any disputes or complaints, you may contact us via our chat services, e-mail
([email protected]) or by telephone. We will process your dispute within 48 hours.
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud, and terrorist activity.
The Company holds a zero-tolerance fraud policy and is taking all measures possible to prevent it. Any fraudulent activity will be documented, and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
Prevention:
The Company aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
− A copy of your valid passport with the signature page
− Copies of your credit cards used to make the deposit (front side with the first 6, last 4 digits and expiry date visible, card brand visible and the back side with the CVV covered)
− A copy of a recent utility bill in your name and address
− If you have any questions, please don’t hesitate to contact our customer support:
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note that if we do not receive the required documents on file, your pending withdrawals will be canceled and credited back to your trading account. We will notify you of such an event via our system.
Please scan your documents or take a high-quality digital camera picture, save the images in JPEG format, then upload your documents through the Client area on the website or alternatively send them via e-mail to [email protected].
The Company holds the security of documentation at the highest priority and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation in helping us make the Company a safer place to trade.
A Forex trading strategy that consists of locating an incorrectly priced currency pair and buying or selling it against another currency pair for a profitable risk-free trade by exploiting the WebTrader technology “holes” is forbidden.
In addition, abuse and/or arbitrage using the Company’s bonuses or swap-free accounts are strictly forbidden. Any trader believed to be performing arbitrage acknowledges that the Company may remove any such illegally attained profits from his or her trading account, and the Client shall have no right to oppose.
This Privacy Policy applies to Aquilaws (here in after “the Company”).
The Client should not engage in any investment directly or indirectly in Financial Instruments unless he knows and understands the risks involved for each one of the Financial Instruments offered by the Company. So, prior to applying for an account, the Client should consider carefully whether investing in a specific Financial Instrument is suitable for him in light of his circumstances and financial resources. If the Client does not understand the risks involved, he/she should seek advice and consultation from an independent financial advisor. If the Client still does not understand the risks involved in trading in any Financial Instruments, he/she should not trade at all.
The Client is warned of the following risks (not exhaustive):
4.1. The Company may be required to hold your money in an account that is segregated from other Clients and the Company’s money in accordance with current regulations, but this may not afford complete protection.
4.2. The Company may pass money received from the Client to a third party (e.g., a bank) to hold or control in order to effect a Transaction through or with that person or to satisfy the Client’s obligation to provide collateral (e.g., initial margin requirement) in respect of a Transaction.
The Company has no responsibility for any acts or omissions of any third party to whom it will pass money received from the Client.
4.3. The third party to whom the Company will pass money may hold it in an omnibus account, and it may not be possible to separate it from the Client’s money or the third party’s money. In the event of the insolvency or any other analogous proceedings in relation to that third party, the Company may only have an unsecured claim against the third party on behalf of the Client, and the Client will be exposed to the risk that the money received by the Company from the third party is insufficient to satisfy the claims of the Client with claims in respect of the relevant account. The Company does not accept any liability or responsibility for any resulting losses.
4.4. A Company or Bank or Broker with whom the Company may deal could have interests contrary to the Client’s interests.
4.5. The insolvency of the Company or of a Bank or Broker used by the Company to effect its transactions may lead to the Client’s positions being closed out against your wishes.
5.1. Clients, who undertake transactions on an electronic trading system, will be exposed to risks associated with the system, including the failure of hardware and software (Internet/Servers). The result of any system failure may be that an order is either not executed according to the instructions provided for it, or is not executed at all. The Company does not accept any liability in the case of such a failure. The use of wireless connections or dial-up connections, or any other form of unstable connection at the Client’s end, may result in poor or interrupted connectivity or lack of signal strength, causing delays in the transmission of data between the Client and Company when using the Company’s Electronic Trading Platform. Such delays or disturbances may result in the Client sending to the Company out of date ‘Market Orders’. In these circumstances, the Company will update the price and execute the order at the best available ‘market price’.
5.2. The Client acknowledges that only one Instruction is allowed to be in the queue at one time. Once the Client has sent an Instruction, any further Instructions sent by the Client are ignored, and the “order is locked” message appears until the first Instruction is executed.
5.3. The Client acknowledges that the only reliable source of Quotes Flow information is that of the live Server’s Quotes Base. Quotes Base in the Client Terminal is not a reliable source of Quotes Flow information because the connection between the Client Terminal and the Server may be disrupted at some point, and some of the Quotes simply may not reach the Client Terminal.
5.4. The Client acknowledges that when an Order is closed or being executed, it may not be cancelled or modified.
5.5. The Client may lose all amounts he has deposited with the Company as margin. Placing certain orders available on the Trading Platform (e.g., “stop-loss” or “limit” orders) that are intended to limit losses to certain amounts may not always be effective because market conditions or technological limitations may make it impossible to execute such orders.
5.6. Clients may use the Cancel feature when trading up to 25% out of their latest 30 transactions. If this rate is exceeded, the system will automatically disable the Approve/Cancel pop up window.
6.1. The Client and not the Company shall be responsible for the risks of financial losses caused by failure, malfunction, interruption, disconnection, or malicious actions of information, communication, electricity, electronics, or other systems.
6.2. The Company has no responsibility if authorized third persons have access to information, including electronic addresses, electronic communication, and personal data, access data when the above are transmitted between the Company, or any other party, using the Internet or other network communication facilities, telephone, or any other electronic means.
6.3. The Client acknowledges that the unencrypted information transmitted by e-mail is not protected from any unauthorized access.
6.4. At times of excessive deal flow, the Client may have some difficulties to be connected over the phone or the Company’s trading platform(s)/system(s), especially in fast Market (for example, when key macroeconomic indicators are released).
6.5. The Client acknowledges that the Internet may be subject to events which may affect his access to the Company’s website and/or the Company’s trading platform(s)/system(s), including but not limited to interruptions or transmission blackouts, software and hardware failure, Internet disconnection, public electricity network failures or hacker attacks. The Company is not responsible for any damages or losses resulting from such events which are beyond its control or for any other losses, costs, liabilities, or expenses (including, without limitation, loss of profit) which may result from the Client’s inability to access the Company’s Website and/or Trading System or delay or failure in sending orders or Transactions.
6.6. The Client is warned that when trading in an electronic platform, he assumes the risk of financial loss which may be a consequence of, amongst other things:
6.7. In connection with the use of computer equipment and data and voice communication networks, the Client bears the following risks amongst other risks in which cases the Company has no liability of any resulting loss:
7.1. Investing in some Financial Instruments entails the use of “gearing” or “leverage”. In considering whether to engage in this form of investment, the Client should be aware that the high degree of “gearing” or “leverage” is a particular feature of Derivative Financial Instruments.
This stems from the margining system applicable to such trades, which generally involve a comparatively modest deposit or margin in terms of the overall contract value so that a relatively small movement in the underlying market can have a disproportionately dramatic effect on the Client’s trade. If the underlying market movement is in the Client’s favor, the Client may achieve a good profit, but an equally small adverse market movement can not only quickly result in the loss of the Clients’ entire deposit, but may also expose the Client to a substantial additional loss.
In regard to transactions in Derivative Financial Instruments, a Derivative Financial Instrument is a
non-deliverable spot transaction giving an opportunity to make a profit or loss on changes in currency rates, commodities, stock market indices or share prices called the underlying instrument. The Client must not purchase Derivative Financial Instrument unless he is willing to undertake the risks of losing entirely all the money which he has invested and also any additional commissions and other expenses incurred.
7.2. Transactions may not be undertaken on a recognized or designated investment exchange and, accordingly, they may expose the Client to higher risks than exchange transactions. The terms and conditions and trading rules may be established solely by the Execution Venue. The Client may only
be able to close an open position of any given contract during the opening hours of the Execution Venue. The Client may also have to close any position with the same counterparty with whom it was originally entered into. In regard to transactions in Financial Instruments with the Company, the Company is using a Trading Platform for transactions in Financial Instruments, which does not fall into the definition of a recognized exchange or a Multilateral Trading Facility.
This notice cannot and does not disclose or explain all of the risks and other significant aspects involved in dealing with all Financial Instruments and investment services. This notice was designed to explain in general terms the nature of the risks involved when dealing in Financial Instruments on a fair and non-misleading basis.
Please refer to the Risk Disclosure for Financial Instruments available at the Company’s website if you are considering trading with the Company in Derivative Financial Instruments.
This Privacy Policy outlines how Aquilaws collects, manages, and protects your confidential information. It explains what types of personal data we gather, how we use it, when and with whom we share it, and how we ensure its security. It also describes your rights regarding our processing of your personal information and how you can exercise them. Please take the time to read and understand this policy carefully.
Your privacy is of utmost importance to us. We are committed to safeguarding your personal data. This Privacy Policy explains the types of personal information we collect when you use our services, the ways in which we use that data, the circumstances under which we share it, and the steps we take to protect it. It also outlines your rights regarding your personal data and how you can exercise those rights.
Please note that we may update this Privacy Policy from time to time. It is important that you check this notice periodically for any updates. Any personal data we hold will be governed by the most current version of this Privacy Notice. If we make significant changes, we will notify you accordingly.
This Privacy Notice is addressed to our customers and potential customers. If you are an Aquilaws employee, contractor, or third-party service provider, your personal data will be used in accordance with your employment contract, your contractual relationship with us, or according to other relevant policies, which you can access by contacting us.
Any reference to “we”, “our”, “us”, or “Aquilaws” in this notice refers to the group companies within the Aquilaws Group, as appropriate to the context, unless stated otherwise.
Similarly, references to “you”, “your”, or “yourself” refer to our customers and potential customers, unless stated otherwise.
By accessing our websites or using any of our communication channels to contact us, you acknowledge that you have read and understood this Privacy Policy and agree to how we process any information you provide to us, including personal data, prior to becoming a client. Once you open an account with us, you agree that this notice, including any amendments, will govern how we collect, store, use, share, and otherwise process your personal data during our business relationship and after it has ended.
As part of our business operations, we collect personal data from our customers and potential customers. This data includes, but is not limited to, the following:
– Identification Information: Name, surname, contact details, date of birth, gender.
– Financial Information: Income, wealth details, assets, liabilities, account balances, trading statements, tax, and financial documents.
– Professional Information: Employment details and profession.
– Location Data: Geographical information relevant to your account.
– Trading Profile: Knowledge and experience in trading, risk tolerance, risk profile.
– Technical Information: IP address, device specifications, and details relating to your trading experience.
– Banking Information: Bank account details, e-wallets, and credit card information.
– Website Interaction Data: Information about your visits to our website or app, including traffic data, location data, weblogs, and other communication data.
We use cookies to store and collect information about your use of our website. Cookies are small text files stored by your browser on your device’s hard drive, which are sent back to our web server when you access our website. These cookies allow us to store personal settings and preferences to enhance your user experience.
We also maintain records of your trading behaviour, including:
– Products you trade with us.
– Historical trade data, including the amount invested.
– Your preferences for certain products and services.
As part of our legal obligations, we are required to verify your identity when you open a new account or add a new signatory to an existing account. Anti-money laundering (AML) laws necessitate us to sight and store certain documents (both photographic and non-photographic) to comply with these laws. The required identification documentation may include:
– Passport.
– Driver’s license.
– National identity card (if applicable).
– Utility bills.
– Trust deed (if applicable).
– A credit check.
– Any other information we deem necessary to comply with legal and regulatory requirements.
If you are a corporate client, we are also required to collect additional documentation such as corporate documents, shareholder and director information, and personal details of shareholders and directors.
We collect this personal data through various channels, including:
– Your use of our services and websites.
– Account opening applications and demo sign-up forms.
– Webinar and event sign-up forms.
– Website cookies and similar tracking technologies.
– Subscriptions to news updates.
– Data provided through the course of our ongoing relationship.
Additionally, we may collect data from third parties, including:
– Marketing lists purchased from third-party vendors.
– Publicly available sources, such as social media platforms.
– Introducing brokers, affiliates, bankers, credit card processors, and other third-party partners.
– Subscription-based intelligence databases.
We may also ask for additional personal information voluntarily from time to time, for example, through market research surveys or special offers. If you choose not to provide certain information necessary to fulfill a specific request, we may not be able to offer you the requested product or service.
We may record any communications with you whether electronic, by telephone, in person, or otherwise related to the services we provide. These recordings are our sole property and will serve as evidence of the communications between us. For telephone conversations, recordings may occur without any prior warning tone or additional notice.
If you visit any of our offices or premises, we may use CCTV cameras, which will record your image.
As part of providing our services, we may disclose your personal information to the following parties:
We aim to limit the disclosure of personal data to only the minimum necessary for each third party to fulfill their contractual obligations to us. Third-party service providers are prohibited from using personal data for any purpose other than providing services to us.
Please note that **third-party websites** linked on our platforms are not covered by this privacy notice, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of these external websites.
We may process your personal data based on one or more lawful bases, which are:
– To perform our contractual obligations towards you (e.g., fulfilling the terms of our agreement).
– To comply with legal and regulatory requirements.
– To pursue our legitimate interests, where these interests are not overridden by your rights and freedoms.
In cases where none of the above bases apply, we will request your consent to process your personal data. You have the right to **withdraw consent** at any time, which can be done by contacting us at [email protected] or unsubscribing from our communications.
We may use your personal data for marketing purposes, including sending you market news, promotional offers, and analytical reports. Communications may occur via phone calls, email, SMS, or push notifications. You have the right to opt out of these communications by using your online account portal or contacting us directly via email at [email protected].
We are committed to protecting your personal data and implementing robust security measures to safeguard it from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Some of the technical and organizational measures we take include:
– Employee Training: We train employees who handle personal information to respect confidentiality and privacy.
– Password Protection & Two-Factor Authentication: Our employees access personal data using secure login methods, including passwords and two-factor authentication.
– Data Encryption: We apply encryption technologies during data transmission, especially for online transactions.
– Firewalls & Intrusion Detection: We use firewalls, antivirus tools, and intrusion detection systems to protect our systems.
– Secure Storage: Physical records are stored securely, and access to electronic records is restricted through secure networks.
– Physical Security: We employ access cards, CCTV, and security guards to safeguard against unauthorized access.
We store personal data in secure computer storage facilities and paper-based records, ensuring that all data is protected from unauthorized access, misuse, and destruction.
– Retention Period: We retain personal data as long as necessary to fulfill the purposes for which it was collected, subject to regulatory requirements.
For instance, under investment services and anti-money laundering laws, we are required to maintain records for five years after our business relationship ends or longer if requested by regulators. If you are a prospective client whose account application was not completed or rejected, we will keep your data for six months unless a longer retention period is required for regulatory reasons.
– Suppression List: If you opt out of marketing communications, we will retain your details on a suppression list to ensure that you do not receive unwanted communications.
– Data Transfers: Your personal data may be transferred and stored outside the European Economic Area (EEA). We take all reasonable steps to ensure that your data is handled securely in accordance with this privacy policy, including using standard contractual clauses or other legal mechanisms where applicable.
As a data subject, you have several rights regarding your personal data:
To exercise these rights, please contact us at [email protected] using the email address registered with us. If you have access to your online portal, you can also submit requests directly through your account.
We aim to respond to all requests within one month. However, in case of complex or numerous requests, it may take longer. If this happens, we will inform you of the delay and provide updates.
What If You Have a Query or Complaint?
If you have any concerns or would like to exercise your rights, you can contact our Data Protection Officer (DPO) at [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority:
– For clients of Aquilaws UK: The Information Commissioner’s Office (ICO), UK:
www.ico.org.uk
– For clients of Aquilaws Cyprus or other entities: The Cyprus Data Protection Commissioner or the relevant authority in your country of residence.
To provide users with an enhanced user experience, we use cookies and other online recognition technologies, such as web beacons or pixels. You agree to the implementation of such recognition technologies by using this website or application.
We use these technologies to make it easier for you to access websites and help offer personalized content. We will use cookies to ease your registration and remember your preferences to become a Registered User. Suppose you want to become a registered user. In that case, you will only obtain the advantage of registration if you accept cookies strictly required, including cookies used as part of the registration process.
We often use these technologies to collect information on the use of websites and data on their use. For example, to decide what articles and topics are of most significant interest and whether users can quickly locate content, we collect information about page visits and navigation. Likewise, to decide what content is of most interest to users, we gather information about which articles and videos are viewed and whether videos are viewed in their entirety. To produce different reports about the use of websites, we also use user details. These reports contain aggregated user data and do not classify users individually. If you are a Registered User, to understand what content interests you most, we can also collect information about your particular interests, including what articles you have read on the web.
You can control and manage cookies using your browser. Please note that removing or blocking cookies can impact your user experience, and some functionality may no longer be available.
The majority of browsers allow you to access, manage, delete, and block a website’s cookies. Be aware that any preferences you have set will be lost if you uninstall all cookies, including the option to opt-out of cookies, as this feature itself requires an optout cookie to be put on your computer. The following links provide instructions on how to manage cookies for popular browsers.
For information on other browsers and device types, please see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.
You can opt-out of getting your anonymized browsing history tracked by analytics cookies within our websites or applications. To learn more about their privacy policies and how to opt-out of their analytics cookies, we use the following service providers by clicking on the following links:
The forms, categories, and purposes of cookies on websites are explained in the next section. By using these websites, you agree to the use for the specified reason for cookies.
Session cookies: These cookies only stay in your browser throughout your session with the browser, i.e., until you leave the website.
Persistent cookies: these cookies remain in your browser for a set period after the browser session (unless deleted by you).
Strictly Necessary Cookies: These cookies are essential to the website’s functionality and can not be turned off without blocking on-site functions. In response to your web activities, they are usually set, such as filling in forms, setting preferences, or logging in.
Performance Cookies: These cookies allow us to collect analytics to improve our site’s efficiency and functionality. Such analytics may involve measuring a page’s popularity, common trends of how individuals search around the web, and how much a particular function is used. Typically, we compile the data for analysis, but in some situations, to understand what concerns you most, we can collect data on the content you have seen.
Customization cookies: These cookies help us understand how effective our marketing campaigns are, and with customization, maximize your online experiences with Aquilaws.
Advertising cookies: To promote services, posts, or events, Aquilaws can present advertisements to you on sites that are not owned or operated by Aquilaws. The cookies are used to make you and your preferences more important to advertising messages. They also perform roles such as preventing persistent reappearance of the same ad. These ads are intended solely to make you aware of the related promotions Aquilaws. Aquilaws does not sell the details to third parties at all. For more info, please see our Privacy Policy.
Aquilaws is required to comply with the anti-money laundering and counter-terrorism global and international legislation. By applying for an account with aquilaws.com you agree to the following terms:
Dear Sir or Madam,
This information on your account application indicates that you do not meet Aquilaws guidelines for a margined spot foreign currency or precious metals accounts. One or more of the following reason(s) is/are cited:
Although the reason(s) cited above do not preclude you from opening an account, the following risk disclosure document must be read, understood, and signed for you to open an account with Aquilaws.
Based on your personal information and/or investment experience, trading in margined Foreign Exchange or Precious Metals might be too risky of an investment product for you. Because of the high degree of leverage obtainable in trading margined Foreign Exchange or Precious Metals with Aquilaws, the loss in trading spot foreign currencies or Precious Metals can be substantial with the possibility that you could lose more than your initial investment. You should, therefore, carefully consider whether such trading is suitable for you in light of your circumstances and financial resources.
Desired Leverage to be changed:
Leverage 100:1 ⎕ | Leverage 200:1 ⎕ | Leverage 300:1 ⎕ | Leverage 400:1 ⎕ |
I understand that I do not meet the minimum guidelines to open an account as set forth by Aquilaws. However, I have considered the financial risks involved in trading margined Foreign Exchange and/ or Precious Metals with regard to my personal situation, and I wish to proceed with opening an account.
PRINT NAME: | DATE: |
SIGNATURE: |
Please send the filled in form to our support department: [email protected]
Account Security: A Comprehensive Approach to Protecting Against Scams
Welcome to Aquila Wealth Solutions (AquilaWS), where your investment security is our top priority in today’s constantly evolving global financial environment. We recognize the significance of protecting your assets from emerging financial frauds, and we want to assure you of the comprehensive security measures we’ve implemented.
Understanding Risks and Combating Phishing Attempts
Phishing refers to malicious efforts to steal personal data by pretending to be trustworthy organizations through fake websites, emails, phone calls, or SMS messages. Scammers use this information for financial gain, making it essential to stay alert. Unfortunately, the online trading world is not immune, as demonstrated by a 2021 Europol operation that dismantled a €30 million ($36 million) fraud and money laundering network.
To guard against these risks, always verify your interactions with the official platform and representatives of AquilaWS to avoid falling prey to impostors.
Our Commitment to Your Security
Advanced Security Measures
We employ cutting-edge encryption and cybersecurity techniques to ensure your data and transactions are fully protected.
Continuous Vigilance
Our systems are monitored 24/7 to address the growing threat of fraud, reflecting the increasing global trend of financial crimes.
Strict Regulatory Compliance
We adhere to global security standards and regulations, fully aware of the rising risks associated with financial crime worldwide.
Global Perspective on Financial Fraud
UK Statistics
In 2022, fraudsters stole over £1.2 billion through scams in the UK, highlighting the severe challenges posed by financial crime. A significant portion of Authorized Push Payment (APP) fraud cases originated online.
Global Trends
Financial fraud is a worldwide issue, with online platforms often serving as a starting point for illegal activities. The increase in digital banking and online transactions has given rise to more sophisticated cybercrime strategies.
Beware of Phishing: Your Security is Our Priority
What is Phishing?
Phishing is a tactic used by cybercriminals to obtain sensitive information. They often send emails or messages that look like they’re from reputable companies to trick people into revealing personal and financial details.
As part of responsible trading, it’s crucial to stay informed not only about phishing but also about market trends, global economic shifts, and financial regulations. We encourage our clients to diversify their portfolios and use the risk management tools provided by our platform to make sound decisions and mitigate potential losses.
Suspicious Emails/Messages
Scammers may send messages that seem to come from trusted companies, often using urgent or alarming language.
Suspicious Links/Attachments
These often contain links to fake websites or attachments that can compromise your information.
Communication on Official Channels
Our verified business account on WhatsApp is sometimes used for client communication, but we will never request sensitive information through this medium. We only contact you through authorized channels to avoid third-party involvement. Stay cautious and never share personal details or security credentials through unofficial communication methods.
Recognizing Phishing Attempts
Protecting Yourself from Phishing
AquilaWS’s Commitment to Your Safety
Official Communication Policy
We will never ask you to move your funds to a “safe account” or contact you via personal emails or social media. Official representatives will only reach out to you directly through verified channels.
Guard Your Information
Never share personal details, account information, or security credentials with anyone contacting you through unofficial channels.
What to Do If You Encounter Phishing
Confidence in Trading and Investing
Trusted Trading Platform
Our platform provides a safe and secure environment for your trading activities. Our advanced security protocols are designed to safeguard your assets and personal information.
Following Industry Standards
We adhere to international best practices and regulatory guidelines, placing a high priority on security and compliance.
Customer Support for Secure Trading
Our support team is always ready to address any concerns and ensure a safe and smooth trading experience.
Protecting Your Data
Verified representatives from AquilaWS will only contact you through secure channels such as the email associated with your account. They are there to assist you with platform-related queries, technical support, or guidance related to your account and our services. They will use official communication methods and may verify your identity with standard security questions during a support interaction.
Representatives will:
Representatives will never:
Stay Safe and Informed
If you ever receive communication that seems unusual or suspicious, contact us through our official channels immediately. We are here to ensure that your experience with AquilaWS remains secure and trustworthy.
Your Role in Enhancing Security
Password Protection and Security Tips
AquilaWS offers a variety of deposit options to accommodate our diverse clientele. For comprehensive details on available deposit methods, please visit our Deposits & Withdrawals page. All transactions are secured, and we provide multiple payment options for convenience.
To withdraw funds, go to the Withdraw section in your account dashboard and follow the prompts to start the process. If you need assistance, our dedicated support team is available to guide you.
Withdrawal processing times vary by method. Traditional bank transfers may take several business days, while cryptocurrency and e-wallet withdrawals are typically processed faster. For detailed timing information, please consult our withdrawal policy.
Yes, withdrawals are allowed even with active positions, as long as the withdrawal doesn’t affect your account’s margin requirements or other conditions.
AquilaWS has set minimum amounts for deposits and withdrawals to facilitate smooth transactions. Minimum amounts vary by method, and further details are available in the Deposits & Withdrawals section.
If multiple deposit methods were used, withdrawals will be returned in proportion to each method. The amount refunded to each source will correspond to the initial deposits made with that method.
This Privacy Policy applies to Aquilaws (hereinafter “the Company”).
1.1. The Company will open a trading account for the Client upon receiving the required identification documents and approval of this Agreement by the Client.
1.2. Access to the Client’s account by the Client will be in accordance with the Terms and Conditions of this Agreement.
By signing this Agreement, the Client is entitled to apply for access codes, within the Company’s electronic systems, to be able to give orders for the purchase or sale of Financial Instruments with the Company, through a compatible Personal Computer of the Client, connected to the Internet. The Client acknowledges and understands that the Company reserves the right, at its discretion, to terminate the Client’s access to the Company’s electronic systems or part of them in order to ensure the effective and efficient operation of its systems and protect the interests of all its Clients and its own. In such cases, the Company may close any or all trading accounts of the Client under.
The Client agrees and states that he will keep the access codes in a safe place and not reveal them to any other person. He will not proceed and avoid proceeding in any action that could probably allow the irregular or unauthorized access to or use of the Electronic System.
The Client agrees not to use the platform in an abusive way by lag trading and/or usage of server latency, price manipulation, time manipulation, and similar practices. In such a case, the Company will reverse all related Client’s trades and close any or all trading accounts of the Client.
The Client will make all necessary efforts to keep his access codes secret and known only to him. Also, the Client will be liable for all orders given through and under his access codes, and any such orders received by the Company will be considered as received by the Client. In cases where a third person is assigned as an authorized representative to act on behalf of the Client, the Client will be responsible for all orders given through and under the representative’s access codes.
The Client undertakes to notify the Company immediately if it comes to his attention that his access codes are being used unauthorized.
The Client acknowledges that the Company will not take action based on orders transmitted to the Company using electronic means other than those orders transmitted to the Company using the predetermined electronic means.
The Client agrees to use software programs developed by third parties, including but not limited to the generality of those mentioned above, browser software that supports Data Security Protocols compatible with protocols used by the Company. Moreover, the Client agrees to follow the access procedure (Login) of the Company for Electronic Services that support such protocols.
The Client acknowledges that the Company bears no responsibility if unauthorized third persons have access to information, including electronic addresses, electronic communication, and personal data, when the above are transmitted between the Client and the Company or any other party, using the Internet or other network communication facilities, telephone, or any other electronic means.
The Company is not an Internet Service Provider nor is responsible for any electricity failures that prevent the use of the system and cannot be responsible for not fulfilling any obligations under this Agreement because of the internet connection or electricity failures. In the case of such electricity/communication/Internet failures, and if the Client wishes to execute a position, then he must telephone our operators on the phone line and give a verbal instruction. The Company reserves the right to decline any verbal instruction in cases where its telephone recording system is not operational or in cases where the Company is not satisfied with the caller’s/Client’s identity or in cases where the transaction is complicated and reserves the right to ask the Client to give instructions by other means.
The Client acknowledges that the Company bears no responsibility for any loss of the Client due to inability of the Client to access the Company’s Trading Platform if this inability was (1) a result of the Client’s failure to keep the Trading Platform software provided to the Client up to date with all necessary updates and upgrades, (2) caused by any other mechanical, software, computer, telecommunications or other electronic systems failure in the control of the Client or the Company.
The Company is responsible for keeping its Trading Platform, and other electronic system used with the latest updates and upgrades originated from the relevant software/hardware provider and performing any necessary restarts of the Company’s Servers which are either under the Company’s control or not, in order to ensure the efficient and effective operation of its electronic system. These actions may cause any electronic system, including the Company’s Trading Platform being inaccessible by the Client for a period of time. The Client acknowledges that the Company bears no responsibility for any loss of the Clients caused due to the actions described herein or any other maintains action.
3.1. The Company will, in certain circumstances, accept instructions, by telephone or in person, provided that the Company is satisfied, at its full discretion, of the caller’s/Client’s identity and clarity of instructions. In case of an Order received by the Company in any means other than through the electronic Trading Platform, the Order will be transmitted by the Company to the electronic Trading Platform and processed as if it was received through the electronic Trading Platform.
The Company reserves the right, at its discretion, to confirm in any manner the instruction and/or Orders and/or communications sent through the Communication System. The Client accepts the risk of misinterpretation and/or mistakes in the instructions and/or Orders sent through the Communication System, regardless of how they have been caused, including technical and/or mechanical damage.
The Client has the right to authorize a third person to give instructions and/or orders to the Company or to handle any other matters related to this Agreement, provided that the Client has notified the Company in writing, of exercising such a right and that this person is approved by the Company fulfilling all of Company’s specifications for this. Unless the Company receives a written notification from the Client for the termination of the said person’s authorization, the Company will continue accepting instructions and/or orders given by this person on behalf of the Client, and the Client will recognize such orders as valid and committing. The abovewritten notification for the termination of the authorization to a third party has to be received by the Company with at least 2 days’ notice.
Once the Client’s instructions or Orders are given to the Company, they cannot be revoked. Only in exceptional circumstances, the Company may allow the Client to revoke or amend the relevant instruction or Order. The Company has the right to proceed to a partial execution of the Client’s Orders.
3.2. The transaction (opening or closing a position) is executed at the “BID” (Buy)/“ASK” (Sell) prices offered to the Client. The Client chooses a desirable operation and makes a request to receive a transaction confirmation by the Company. The transaction is executed at the prices the Client can see on the screen. Due to the high volatility of the markets during the confirmation process, the price may change, and the Company has the right to offer the Client a new price. In the event the Company offers the Client a new price, the Client can either accept the new price and execute the transaction or refuse the new price, thus cancel the execution of the transaction.
3.3. The Client, using electronic access, can give only the following orders of trading character:
Any other orders are unavailable and are automatically rejected. The confirmed open or closed position cannot be canceled by the Client. Orders can be placed, executed, changed, or removed only within the operating (trading) time and shall remain effective through the next trading session. The Client’s Order shall be valid in accordance with the type and time of the given Order, as specified. If the time of validity of the order is not specified, it shall be valid for an indefinite period. The Status of the orders is always shown in the Client’s online Trading Platform. In the event that access to the online Trading Platform is not possible, then Clients may contact the Company by telephone and request the status of any of their pending orders.
The Company has the right to refuse the Client in the execution of transactions through the telephone line if the actions of the Client are not clear and do not include the following operations: opening position, closing position, changing, or removing orders.
In case of force-majeure, the Company shall not bear the responsibility to any harm or any form which shall be caused to the Client in the event that such harm is the result of a force majeure also known as an outside event which is not in the control of the Company which influences Trading. The Company shall not bear any responsibility for any delay in communications and/or failure on the Internet, including, without limitation, computer crashes or any other technical failure, whether caused by the telephone companies and various telecommunication lines, the Company’s computers or the Customer’s Computers, hacker attacks and other illegal actions against the Server of the Company and also a suspension of trade in the financial markets concerning Financial Instruments of the Company, the Company may suspend, freeze or close the Client positions and request the revision of the executed transactions.
4.1. The Client declares that his communication with this Agreement does not conflict with any laws or regulations that are against him, and that he is obliged to fulfill any duty that comes from using the system. The Client is the sole responsible person for all the trading deals performed in his account, including all deposits and withdrawals, and he is the only one responsible for the safety of his login and password.
4.2. The trading services that are offered through the website are only suitable for those who are aware of the risk of trading in the capital markets in general and in the currency market specifically. The incorrect use of financial leverage systems runs the risk of losing all the capital deposited in a short period of time.
4.3. The Client declares that he has knowledge of the trading system, including the opening and closing of deals.
4.4. A Client who is not familiar with the trading system is advised not to enter a trade unless he receives guidance from the Company’s representatives.
5.1. There is no advisory at the Company’s website or any other source regarding advice for or against currency trading.
5.2. The Company does not offer any advisory regarding Taxation.
5.3. The Company will not be responsible for any faults, mistakes, or trespasses regarding losses or expenses incurred, that may affect the Client or any third party as a result of counting upon the information or using the information that was given to the Client by the Company or by any other person.
6.1. The order used to limit the loss is the stop-loss order, and it is a solution for suspending the deal that is causing loss of the value to the Client’s equity. The Company advises this order usage in order to gain control over the potential loss of every deal. As shown clearly in certain market conditions, there is no certainty that the limitation of stop-loss order is to be executed with the requested rate, or not at all.
6.2. The maximum loss of the Client will not exceed the funds in his account.
6.3. The Company has a clear guideline to Margin Requirements:
6.3.1. A customer must have a sufficient margin that must be maintained in order to open or close a position; the Company has the right to close any trade when Margin requirements are not met.
6.3.2. The Company has the ability to change any margin requirement at their choosing.
7.1. The Client can, at any time, browse through the reports regarding his ongoing trade through connection to the trading platform.
7.2. The Company does not send printed reports to its Clients. Upon the Client’s request, a report of ongoing deals and the financial status of his account will be given out; this request can be made digitally.
8.1. All trades taken by the Clients are their own responsibility. The Company is not responsible for any damage, result, ban, loss, or debt that can occur to the Client directly or indirectly from this Agreement.
8.2. The Client declares that it’s known to him that trading currency pairs and other financial instruments are high-risk deals. High leverage can quickly affect the result of a deal.
8.3. The Client declares that he has read and understood all the details that are attached to this Agreement.
9.1. The amounts of any deposits or withdrawals will be stated as a Balance transaction in the account history.
9.2. Payments will be delivered to the Client upon request, which is consistent with the details and conditions in this Agreement.
9.3. The Client declares and confirms that the Company can deduct from his account all the taxes or fees, including tax source fees, that are due according to regulations, and he will have no claims against the Company.
9.4. All Clients that use credit card transactions have a limit to 1 card per account.
10.1. Regarding a multi-owner account, according to the power of attorney that is used by the Company, all the owners are held responsible for their account. Any notification given out from the Company to one of the owners will be regarded as notification to all owners of the account. Any orders given out by one of the owners to the Company will be regarded as an order by all owners of one account, if there are several order sequences, the last order will be regarded as the one that should be followed.
11.1. The Company supersedes the expiration of an Agreement action at any time upon notifying the Client and is executed right away.
11.2. When closing or terminating the Agreement from any party, either the Client or the Company will be obliged to close all open deals immediately after terminating this Agreement, or even prior, according to the Company’s requirement.
11.3. Starting from the date of terminating the Agreement, the Client is not allowed or able to open new deals or execute financial orders, without the approval of the Company.
12.1. This Agreement and its schedule-appendix supersede all the communications between the parties.
12.2. There will be no expiration date or cancellation for any change in this Agreement that will take place unless there is a written stamped letter between the parties.
12.3. The Client is not entitled to forward or delete this Agreement, including debit or credit to any third party.
12.4. The introduction of this Agreement is an integral part of it.
12.5. The Agreement is written in paragraphs and titles and subtitles are there for offering the reading facility, and it’s not allowed to be used for commentary reasons.
12.6. This Agreement is only for adults 18+ yrs.
12.7. The Client has to approve receiving messages and announcements, including advertising material, from the Company regarding the communication sent to the Company.
12.8. The diagrams that are shown at Company’s books are considered right and affirm everything that is included in them.
13.1. These Terms and Conditions apply to all bonus promotions referenced or listed on aquilaws.com, affiliated sites, or distributed in any and all forms of electronic communication.
13.2. Bonus will only be applied to one account and cannot be transferred between accounts.
13.3. The Client must trade a minimum trading volume of the bonus amount divided by 4 (four) in order to withdraw bonus funds.
13.4. If the requirement is not fulfilled within 60 days (44 market days) from the deposit date, the bonus amount will be withdrawn out of the Client’s account. If this should cause a margin call, the Company will wait for the Client to either deposit additional funds or close all of his/her positions.
13.5. For example: if an account is funded with $1000 and received a bonus of $200, a trading volume of 50 lots (200/4) has to be done in order to withdraw bonus funds and profits.
13.6. Bonus deposits are not pro-rated, and trading volume requirements must be met to redeem the entire bonus and profits amount posted before eligibility of withdrawal. For example, if you received a bonus of $200 on a $1000 deposit, you must trade a total of 50 standards lot to redeem the bonus amount.
13.7. The bonus and profits can only be withdrawn once the minimum trading requirements outlined above have been met. By accepting the deposit bonus, the Clients may NOT withdraw the trading profit funds at any time and nor the bonus funds they received until minimum trading requirements have been met. The Client may also withdraw the funds they deposited at any time, but not the trading profit funds and bonus until minimum trading requirements have been met.
13.8. By accepting the deposit bonus, the Clients agree to these Terms and Conditions. The Company maintains the right to change the terms of the bonus policy at any time. Prior notice will be given to the Clients via posting on the website or e-mail. The Company will not be held responsible for the failure of the Client to regularly review and confirm posted Terms and Conditions.
13.9. The trading volume will only be calculated on FX products.
13.10. All bonuses received will receive no more than 100:1 leverage on the trading accounts.
The Company finance department supervises every withdrawal request submitted. We will process withdrawals within the first 30 days of an account being opened, although special requests may be considered. Please e-mail [email protected] with such requests.
To be eligible to make a withdrawal, you must first supply full compliance documentation (Passport copy, valid utility bill, and, in some cases, a copy of the credit card used to make the deposits). The minimum withdrawal amount is $50 by credit card or its equivalent in your chosen fiat currency. There is no fee for withdrawal by credit card.
When a refund request is submitted, the Company may take up to 3 business days to process the request. When your application is approved, you may need to wait for additional 5 to 7 days before seeing the funds in your account, depending on the bank the Client is working with.
Note: In case the Client has received a credit bonus and wishes to make any withdrawal, the Client must first trade the specified volume as required by the “Bonuses” stipulation (see section 12 above). If the Client has failed to trade at the required volume, his withdrawal may be canceled.
For any disputes or complaints, you may contact us via our chat services, e-mail
([email protected]) or by telephone. We will process your dispute within 48 hours.
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud, and terrorist activity.
The Company holds a zero-tolerance fraud policy and is taking all measures possible to prevent it. Any fraudulent activity will be documented, and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
Prevention:
The Company aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
− A copy of your valid passport with the signature page
− Copies of your credit cards used to make the deposit (front side with the first 6, last 4 digits and expiry date visible, card brand visible and the back side with the CVV covered)
− A copy of a recent utility bill in your name and address
− If you have any questions, please don’t hesitate to contact our customer support:
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note that if we do not receive the required documents on file, your pending withdrawals will be canceled and credited back to your trading account. We will notify you of such an event via our system.
Please scan your documents or take a high-quality digital camera picture, save the images in JPEG format, then upload your documents through the Client area on the website or alternatively send them via e-mail to [email protected].
The Company holds the security of documentation at the highest priority and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation in helping us make the Company a safer place to trade.
A Forex trading strategy that consists of locating an incorrectly priced currency pair and buying or selling it against another currency pair for a profitable risk-free trade by exploiting the WebTrader technology “holes” is forbidden.
In addition, abuse and/or arbitrage using the Company’s bonuses or swap-free accounts are strictly forbidden. Any trader believed to be performing arbitrage acknowledges that the Company may remove any such illegally attained profits from his or her trading account, and the Client shall have no right to oppose.
This Privacy Policy applies to Aquilaws (here in after “the Company”).
The Client should not engage in any investment directly or indirectly in Financial Instruments unless he knows and understands the risks involved for each one of the Financial Instruments offered by the Company. So, prior to applying for an account, the Client should consider carefully whether investing in a specific Financial Instrument is suitable for him in light of his circumstances and financial resources. If the Client does not understand the risks involved, he/she should seek advice and consultation from an independent financial advisor. If the Client still does not understand the risks involved in trading in any Financial Instruments, he/she should not trade at all.
The Client is warned of the following risks (not exhaustive):
4.1. The Company may be required to hold your money in an account that is segregated from other Clients and the Company’s money in accordance with current regulations, but this may not afford complete protection.
4.2. The Company may pass money received from the Client to a third party (e.g., a bank) to hold or control in order to effect a Transaction through or with that person or to satisfy the Client’s obligation to provide collateral (e.g., initial margin requirement) in respect of a Transaction.
The Company has no responsibility for any acts or omissions of any third party to whom it will pass money received from the Client.
4.3. The third party to whom the Company will pass money may hold it in an omnibus account, and it may not be possible to separate it from the Client’s money or the third party’s money. In the event of the insolvency or any other analogous proceedings in relation to that third party, the Company may only have an unsecured claim against the third party on behalf of the Client, and the Client will be exposed to the risk that the money received by the Company from the third party is insufficient to satisfy the claims of the Client with claims in respect of the relevant account. The Company does not accept any liability or responsibility for any resulting losses.
4.4. A Company or Bank or Broker with whom the Company may deal could have interests contrary to the Client’s interests.
4.5. The insolvency of the Company or of a Bank or Broker used by the Company to effect its transactions may lead to the Client’s positions being closed out against your wishes.
5.1. Clients, who undertake transactions on an electronic trading system, will be exposed to risks associated with the system, including the failure of hardware and software (Internet/Servers). The result of any system failure may be that an order is either not executed according to the instructions provided for it, or is not executed at all. The Company does not accept any liability in the case of such a failure. The use of wireless connections or dial-up connections, or any other form of unstable connection at the Client’s end, may result in poor or interrupted connectivity or lack of signal strength, causing delays in the transmission of data between the Client and Company when using the Company’s Electronic Trading Platform. Such delays or disturbances may result in the Client sending to the Company out of date ‘Market Orders’. In these circumstances, the Company will update the price and execute the order at the best available ‘market price’.
5.2. The Client acknowledges that only one Instruction is allowed to be in the queue at one time. Once the Client has sent an Instruction, any further Instructions sent by the Client are ignored, and the “order is locked” message appears until the first Instruction is executed.
5.3. The Client acknowledges that the only reliable source of Quotes Flow information is that of the live Server’s Quotes Base. Quotes Base in the Client Terminal is not a reliable source of Quotes Flow information because the connection between the Client Terminal and the Server may be disrupted at some point, and some of the Quotes simply may not reach the Client Terminal.
5.4. The Client acknowledges that when an Order is closed or being executed, it may not be cancelled or modified.
5.5. The Client may lose all amounts he has deposited with the Company as margin. Placing certain orders available on the Trading Platform (e.g., “stop-loss” or “limit” orders) that are intended to limit losses to certain amounts may not always be effective because market conditions or technological limitations may make it impossible to execute such orders.
5.6. Clients may use the Cancel feature when trading up to 25% out of their latest 30 transactions. If this rate is exceeded, the system will automatically disable the Approve/Cancel pop up window.
6.1. The Client and not the Company shall be responsible for the risks of financial losses caused by failure, malfunction, interruption, disconnection, or malicious actions of information, communication, electricity, electronics, or other systems.
6.2. The Company has no responsibility if authorized third persons have access to information, including electronic addresses, electronic communication, and personal data, access data when the above are transmitted between the Company, or any other party, using the Internet or other network communication facilities, telephone, or any other electronic means.
6.3. The Client acknowledges that the unencrypted information transmitted by e-mail is not protected from any unauthorized access.
6.4. At times of excessive deal flow, the Client may have some difficulties to be connected over the phone or the Company’s trading platform(s)/system(s), especially in fast Market (for example, when key macroeconomic indicators are released).
6.5. The Client acknowledges that the Internet may be subject to events which may affect his access to the Company’s website and/or the Company’s trading platform(s)/system(s), including but not limited to interruptions or transmission blackouts, software and hardware failure, Internet disconnection, public electricity network failures or hacker attacks. The Company is not responsible for any damages or losses resulting from such events which are beyond its control or for any other losses, costs, liabilities, or expenses (including, without limitation, loss of profit) which may result from the Client’s inability to access the Company’s Website and/or Trading System or delay or failure in sending orders or Transactions.
6.6. The Client is warned that when trading in an electronic platform, he assumes the risk of financial loss which may be a consequence of, amongst other things:
6.7. In connection with the use of computer equipment and data and voice communication networks, the Client bears the following risks amongst other risks in which cases the Company has no liability of any resulting loss:
7.1. Investing in some Financial Instruments entails the use of “gearing” or “leverage”. In considering whether to engage in this form of investment, the Client should be aware that the high degree of “gearing” or “leverage” is a particular feature of Derivative Financial Instruments.
This stems from the margining system applicable to such trades, which generally involve a comparatively modest deposit or margin in terms of the overall contract value so that a relatively small movement in the underlying market can have a disproportionately dramatic effect on the Client’s trade. If the underlying market movement is in the Client’s favor, the Client may achieve a good profit, but an equally small adverse market movement can not only quickly result in the loss of the Clients’ entire deposit, but may also expose the Client to a substantial additional loss.
In regard to transactions in Derivative Financial Instruments, a Derivative Financial Instrument is a
non-deliverable spot transaction giving an opportunity to make a profit or loss on changes in currency rates, commodities, stock market indices or share prices called the underlying instrument. The Client must not purchase Derivative Financial Instrument unless he is willing to undertake the risks of losing entirely all the money which he has invested and also any additional commissions and other expenses incurred.
7.2. Transactions may not be undertaken on a recognized or designated investment exchange and, accordingly, they may expose the Client to higher risks than exchange transactions. The terms and conditions and trading rules may be established solely by the Execution Venue. The Client may only
be able to close an open position of any given contract during the opening hours of the Execution Venue. The Client may also have to close any position with the same counterparty with whom it was originally entered into. In regard to transactions in Financial Instruments with the Company, the Company is using a Trading Platform for transactions in Financial Instruments, which does not fall into the definition of a recognized exchange or a Multilateral Trading Facility.
This notice cannot and does not disclose or explain all of the risks and other significant aspects involved in dealing with all Financial Instruments and investment services. This notice was designed to explain in general terms the nature of the risks involved when dealing in Financial Instruments on a fair and non-misleading basis.
Please refer to the Risk Disclosure for Financial Instruments available at the Company’s website if you are considering trading with the Company in Derivative Financial Instruments.
This Privacy Policy outlines how Aquilaws collects, manages, and protects your confidential information. It explains what types of personal data we gather, how we use it, when and with whom we share it, and how we ensure its security. It also describes your rights regarding our processing of your personal information and how you can exercise them. Please take the time to read and understand this policy carefully.
Your privacy is of utmost importance to us. We are committed to safeguarding your personal data. This Privacy Policy explains the types of personal information we collect when you use our services, the ways in which we use that data, the circumstances under which we share it, and the steps we take to protect it. It also outlines your rights regarding your personal data and how you can exercise those rights.
Please note that we may update this Privacy Policy from time to time. It is important that you check this notice periodically for any updates. Any personal data we hold will be governed by the most current version of this Privacy Notice. If we make significant changes, we will notify you accordingly.
This Privacy Notice is addressed to our customers and potential customers. If you are an Aquilaws employee, contractor, or third-party service provider, your personal data will be used in accordance with your employment contract, your contractual relationship with us, or according to other relevant policies, which you can access by contacting us.
Any reference to “we”, “our”, “us”, or “Aquilaws” in this notice refers to the group companies within the Aquilaws Group, as appropriate to the context, unless stated otherwise.
Similarly, references to “you”, “your”, or “yourself” refer to our customers and potential customers, unless stated otherwise.
By accessing our websites or using any of our communication channels to contact us, you acknowledge that you have read and understood this Privacy Policy and agree to how we process any information you provide to us, including personal data, prior to becoming a client. Once you open an account with us, you agree that this notice, including any amendments, will govern how we collect, store, use, share, and otherwise process your personal data during our business relationship and after it has ended.
As part of our business operations, we collect personal data from our customers and potential customers. This data includes, but is not limited to, the following:
– Identification Information: Name, surname, contact details, date of birth, gender.
– Financial Information: Income, wealth details, assets, liabilities, account balances, trading statements, tax, and financial documents.
– Professional Information: Employment details and profession.
– Location Data: Geographical information relevant to your account.
– Trading Profile: Knowledge and experience in trading, risk tolerance, risk profile.
– Technical Information: IP address, device specifications, and details relating to your trading experience.
– Banking Information: Bank account details, e-wallets, and credit card information.
– Website Interaction Data: Information about your visits to our website or app, including traffic data, location data, weblogs, and other communication data.
We use cookies to store and collect information about your use of our website. Cookies are small text files stored by your browser on your device’s hard drive, which are sent back to our web server when you access our website. These cookies allow us to store personal settings and preferences to enhance your user experience.
We also maintain records of your trading behaviour, including:
– Products you trade with us.
– Historical trade data, including the amount invested.
– Your preferences for certain products and services.
As part of our legal obligations, we are required to verify your identity when you open a new account or add a new signatory to an existing account. Anti-money laundering (AML) laws necessitate us to sight and store certain documents (both photographic and non-photographic) to comply with these laws. The required identification documentation may include:
– Passport.
– Driver’s license.
– National identity card (if applicable).
– Utility bills.
– Trust deed (if applicable).
– A credit check.
– Any other information we deem necessary to comply with legal and regulatory requirements.
If you are a corporate client, we are also required to collect additional documentation such as corporate documents, shareholder and director information, and personal details of shareholders and directors.
We collect this personal data through various channels, including:
– Your use of our services and websites.
– Account opening applications and demo sign-up forms.
– Webinar and event sign-up forms.
– Website cookies and similar tracking technologies.
– Subscriptions to news updates.
– Data provided through the course of our ongoing relationship.
Additionally, we may collect data from third parties, including:
– Marketing lists purchased from third-party vendors.
– Publicly available sources, such as social media platforms.
– Introducing brokers, affiliates, bankers, credit card processors, and other third-party partners.
– Subscription-based intelligence databases.
We may also ask for additional personal information voluntarily from time to time, for example, through market research surveys or special offers. If you choose not to provide certain information necessary to fulfill a specific request, we may not be able to offer you the requested product or service.
We may record any communications with you whether electronic, by telephone, in person, or otherwise related to the services we provide. These recordings are our sole property and will serve as evidence of the communications between us. For telephone conversations, recordings may occur without any prior warning tone or additional notice.
If you visit any of our offices or premises, we may use CCTV cameras, which will record your image.
As part of providing our services, we may disclose your personal information to the following parties:
We aim to limit the disclosure of personal data to only the minimum necessary for each third party to fulfill their contractual obligations to us. Third-party service providers are prohibited from using personal data for any purpose other than providing services to us.
Please note that **third-party websites** linked on our platforms are not covered by this privacy notice, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of these external websites.
We may process your personal data based on one or more lawful bases, which are:
– To perform our contractual obligations towards you (e.g., fulfilling the terms of our agreement).
– To comply with legal and regulatory requirements.
– To pursue our legitimate interests, where these interests are not overridden by your rights and freedoms.
In cases where none of the above bases apply, we will request your consent to process your personal data. You have the right to **withdraw consent** at any time, which can be done by contacting us at [email protected] or unsubscribing from our communications.
We may use your personal data for marketing purposes, including sending you market news, promotional offers, and analytical reports. Communications may occur via phone calls, email, SMS, or push notifications. You have the right to opt out of these communications by using your online account portal or contacting us directly via email at [email protected].
We are committed to protecting your personal data and implementing robust security measures to safeguard it from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Some of the technical and organizational measures we take include:
– Employee Training: We train employees who handle personal information to respect confidentiality and privacy.
– Password Protection & Two-Factor Authentication: Our employees access personal data using secure login methods, including passwords and two-factor authentication.
– Data Encryption: We apply encryption technologies during data transmission, especially for online transactions.
– Firewalls & Intrusion Detection: We use firewalls, antivirus tools, and intrusion detection systems to protect our systems.
– Secure Storage: Physical records are stored securely, and access to electronic records is restricted through secure networks.
– Physical Security: We employ access cards, CCTV, and security guards to safeguard against unauthorized access.
We store personal data in secure computer storage facilities and paper-based records, ensuring that all data is protected from unauthorized access, misuse, and destruction.
– Retention Period: We retain personal data as long as necessary to fulfill the purposes for which it was collected, subject to regulatory requirements.
For instance, under investment services and anti-money laundering laws, we are required to maintain records for five years after our business relationship ends or longer if requested by regulators. If you are a prospective client whose account application was not completed or rejected, we will keep your data for six months unless a longer retention period is required for regulatory reasons.
– Suppression List: If you opt out of marketing communications, we will retain your details on a suppression list to ensure that you do not receive unwanted communications.
– Data Transfers: Your personal data may be transferred and stored outside the European Economic Area (EEA). We take all reasonable steps to ensure that your data is handled securely in accordance with this privacy policy, including using standard contractual clauses or other legal mechanisms where applicable.
As a data subject, you have several rights regarding your personal data:
To exercise these rights, please contact us at [email protected] using the email address registered with us. If you have access to your online portal, you can also submit requests directly through your account.
We aim to respond to all requests within one month. However, in case of complex or numerous requests, it may take longer. If this happens, we will inform you of the delay and provide updates.
What If You Have a Query or Complaint?
If you have any concerns or would like to exercise your rights, you can contact our Data Protection Officer (DPO) at [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority:
– For clients of Aquilaws UK: The Information Commissioner’s Office (ICO), UK:
www.ico.org.uk
– For clients of Aquilaws Cyprus or other entities: The Cyprus Data Protection Commissioner or the relevant authority in your country of residence.
To provide users with an enhanced user experience, we use cookies and other online recognition technologies, such as web beacons or pixels. You agree to the implementation of such recognition technologies by using this website or application.
We use these technologies to make it easier for you to access websites and help offer personalized content. We will use cookies to ease your registration and remember your preferences to become a Registered User. Suppose you want to become a registered user. In that case, you will only obtain the advantage of registration if you accept cookies strictly required, including cookies used as part of the registration process.
We often use these technologies to collect information on the use of websites and data on their use. For example, to decide what articles and topics are of most significant interest and whether users can quickly locate content, we collect information about page visits and navigation. Likewise, to decide what content is of most interest to users, we gather information about which articles and videos are viewed and whether videos are viewed in their entirety. To produce different reports about the use of websites, we also use user details. These reports contain aggregated user data and do not classify users individually. If you are a Registered User, to understand what content interests you most, we can also collect information about your particular interests, including what articles you have read on the web.
You can control and manage cookies using your browser. Please note that removing or blocking cookies can impact your user experience, and some functionality may no longer be available.
The majority of browsers allow you to access, manage, delete, and block a website’s cookies. Be aware that any preferences you have set will be lost if you uninstall all cookies, including the option to opt-out of cookies, as this feature itself requires an optout cookie to be put on your computer. The following links provide instructions on how to manage cookies for popular browsers.
For information on other browsers and device types, please see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.
You can opt-out of getting your anonymized browsing history tracked by analytics cookies within our websites or applications. To learn more about their privacy policies and how to opt-out of their analytics cookies, we use the following service providers by clicking on the following links:
The forms, categories, and purposes of cookies on websites are explained in the next section. By using these websites, you agree to the use for the specified reason for cookies.
Session cookies: These cookies only stay in your browser throughout your session with the browser, i.e., until you leave the website.
Persistent cookies: these cookies remain in your browser for a set period after the browser session (unless deleted by you).
Strictly Necessary Cookies: These cookies are essential to the website’s functionality and can not be turned off without blocking on-site functions. In response to your web activities, they are usually set, such as filling in forms, setting preferences, or logging in.
Performance Cookies: These cookies allow us to collect analytics to improve our site’s efficiency and functionality. Such analytics may involve measuring a page’s popularity, common trends of how individuals search around the web, and how much a particular function is used. Typically, we compile the data for analysis, but in some situations, to understand what concerns you most, we can collect data on the content you have seen.
Customization cookies: These cookies help us understand how effective our marketing campaigns are, and with customization, maximize your online experiences with Aquilaws.
Advertising cookies: To promote services, posts, or events, Aquilaws can present advertisements to you on sites that are not owned or operated by Aquilaws. The cookies are used to make you and your preferences more important to advertising messages. They also perform roles such as preventing persistent reappearance of the same ad. These ads are intended solely to make you aware of the related promotions Aquilaws. Aquilaws does not sell the details to third parties at all. For more info, please see our Privacy Policy.
Aquilaws is required to comply with the anti-money laundering and counter-terrorism global and international legislation. By applying for an account with aquilaws.com you agree to the following terms:
Dear Sir or Madam,
This information on your account application indicates that you do not meet Aquilaws guidelines for a margined spot foreign currency or precious metals accounts. One or more of the following reason(s) is/are cited:
Although the reason(s) cited above do not preclude you from opening an account, the following risk disclosure document must be read, understood, and signed for you to open an account with Aquilaws.
Based on your personal information and/or investment experience, trading in margined Foreign Exchange or Precious Metals might be too risky of an investment product for you. Because of the high degree of leverage obtainable in trading margined Foreign Exchange or Precious Metals with Aquilaws, the loss in trading spot foreign currencies or Precious Metals can be substantial with the possibility that you could lose more than your initial investment. You should, therefore, carefully consider whether such trading is suitable for you in light of your circumstances and financial resources.
Desired Leverage to be changed:
Leverage 100:1 ⎕ | Leverage 200:1 ⎕ | Leverage 300:1 ⎕ | Leverage 400:1 ⎕ |
I understand that I do not meet the minimum guidelines to open an account as set forth by Aquilaws. However, I have considered the financial risks involved in trading margined Foreign Exchange and/ or Precious Metals with regard to my personal situation, and I wish to proceed with opening an account.
PRINT NAME: | DATE: |
SIGNATURE: |
Please send the filled in form to our support department: [email protected]
Account Security: A Comprehensive Approach to Protecting Against Scams
Welcome to Aquila Wealth Solutions (AquilaWS), where your investment security is our top priority in today’s constantly evolving global financial environment. We recognize the significance of protecting your assets from emerging financial frauds, and we want to assure you of the comprehensive security measures we’ve implemented.
Understanding Risks and Combating Phishing Attempts
Phishing refers to malicious efforts to steal personal data by pretending to be trustworthy organizations through fake websites, emails, phone calls, or SMS messages. Scammers use this information for financial gain, making it essential to stay alert. Unfortunately, the online trading world is not immune, as demonstrated by a 2021 Europol operation that dismantled a €30 million ($36 million) fraud and money laundering network.
To guard against these risks, always verify your interactions with the official platform and representatives of AquilaWS to avoid falling prey to impostors.
Our Commitment to Your Security
Advanced Security Measures
We employ cutting-edge encryption and cybersecurity techniques to ensure your data and transactions are fully protected.
Continuous Vigilance
Our systems are monitored 24/7 to address the growing threat of fraud, reflecting the increasing global trend of financial crimes.
Strict Regulatory Compliance
We adhere to global security standards and regulations, fully aware of the rising risks associated with financial crime worldwide.
Global Perspective on Financial Fraud
UK Statistics
In 2022, fraudsters stole over £1.2 billion through scams in the UK, highlighting the severe challenges posed by financial crime. A significant portion of Authorized Push Payment (APP) fraud cases originated online.
Global Trends
Financial fraud is a worldwide issue, with online platforms often serving as a starting point for illegal activities. The increase in digital banking and online transactions has given rise to more sophisticated cybercrime strategies.
Beware of Phishing: Your Security is Our Priority
What is Phishing?
Phishing is a tactic used by cybercriminals to obtain sensitive information. They often send emails or messages that look like they’re from reputable companies to trick people into revealing personal and financial details.
As part of responsible trading, it’s crucial to stay informed not only about phishing but also about market trends, global economic shifts, and financial regulations. We encourage our clients to diversify their portfolios and use the risk management tools provided by our platform to make sound decisions and mitigate potential losses.
Suspicious Emails/Messages
Scammers may send messages that seem to come from trusted companies, often using urgent or alarming language.
Suspicious Links/Attachments
These often contain links to fake websites or attachments that can compromise your information.
Communication on Official Channels
Our verified business account on WhatsApp is sometimes used for client communication, but we will never request sensitive information through this medium. We only contact you through authorized channels to avoid third-party involvement. Stay cautious and never share personal details or security credentials through unofficial communication methods.
Recognizing Phishing Attempts
Protecting Yourself from Phishing
AquilaWS’s Commitment to Your Safety
Official Communication Policy
We will never ask you to move your funds to a “safe account” or contact you via personal emails or social media. Official representatives will only reach out to you directly through verified channels.
Guard Your Information
Never share personal details, account information, or security credentials with anyone contacting you through unofficial channels.
What to Do If You Encounter Phishing
Confidence in Trading and Investing
Trusted Trading Platform
Our platform provides a safe and secure environment for your trading activities. Our advanced security protocols are designed to safeguard your assets and personal information.
Following Industry Standards
We adhere to international best practices and regulatory guidelines, placing a high priority on security and compliance.
Customer Support for Secure Trading
Our support team is always ready to address any concerns and ensure a safe and smooth trading experience.
Protecting Your Data
Verified representatives from AquilaWS will only contact you through secure channels such as the email associated with your account. They are there to assist you with platform-related queries, technical support, or guidance related to your account and our services. They will use official communication methods and may verify your identity with standard security questions during a support interaction.
Representatives will:
Representatives will never:
Stay Safe and Informed
If you ever receive communication that seems unusual or suspicious, contact us through our official channels immediately. We are here to ensure that your experience with AquilaWS remains secure and trustworthy.
Your Role in Enhancing Security
Password Protection and Security Tips
AquilaWS offers a variety of deposit options to accommodate our diverse clientele. For comprehensive details on available deposit methods, please visit our Deposits & Withdrawals page. All transactions are secured, and we provide multiple payment options for convenience.
To withdraw funds, go to the Withdraw section in your account dashboard and follow the prompts to start the process. If you need assistance, our dedicated support team is available to guide you.
Withdrawal processing times vary by method. Traditional bank transfers may take several business days, while cryptocurrency and e-wallet withdrawals are typically processed faster. For detailed timing information, please consult our withdrawal policy.
Yes, withdrawals are allowed even with active positions, as long as the withdrawal doesn’t affect your account’s margin requirements or other conditions.
AquilaWS has set minimum amounts for deposits and withdrawals to facilitate smooth transactions. Minimum amounts vary by method, and further details are available in the Deposits & Withdrawals section.
If multiple deposit methods were used, withdrawals will be returned in proportion to each method. The amount refunded to each source will correspond to the initial deposits made with that method.
